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Customer Satisfaction Survey

Dear Customer,

We appreciate your decision to choose our services for your project. As part of our ongoing efforts to improve and provide the highest quality service, we are conducting a customer satisfaction survey. This survey aims to gather your valuable feedback on various aspects of the project, including project planning, communication, project management, quality of work, professionalism, and overall satisfaction.

Your feedback is crucial to us as it helps us understand our strengths and areas where we can improve. The survey should take approximately 5 minutes to complete. Please be assured that your responses will be kept strictly confidential and will be used solely for the purpose of enhancing our services.

 

On a scale of 1-5 (1 – extremely dissatisfied, 2 - dissatisfied, 3 – somewhat satisfied, 4 – satisfied, 5 - extremely satisfied), we kindly ask you to rate your experience working with IK Home Improvements in the following areas. We also encourage you to provide any additional comments and suggestions if you wish to share more detailed feedback.

 

Thank you in advance for your time and valuable input!

Thanks for submitting!

Communication


How would you rate the effectiveness of communication with IK Home Improvement during the project?

Please consider factors such as clarity, timeliness, and responsiveness to your inquiries

1
2
3
4
5

Project Management


How would you rate the management of your project by IK Home Improvement Inc.?

1
2
3
4
5

Quality of Work


How would you rate the quality of the work done on your project by IK Home Improvement Inc.?

Please consider factors such as craftsmanship, attention to detail, and alignment with your expectations.

1
2
3
4
5

Overall Satisfaction


How satisfied are you overall with IK Home Improvement Services? Would you recommend our services to others?

1
2
3
4
5

Would you recommend IK Home Improvements to others?

Yes
No
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